Privacy Policy & Cookie Policy

UK Website

  1. Introduction
    • We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.
  2. What information do we collect?
    • We may collect, store and use the following kinds of personal data:
      • information about your computer and about your visits to and use of this website, such as your IP address, geographical location, browser type, referral source, length of visit and number of page views;
      • information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services (including name, e-mail address, postal address and phone number);
      • information that you provide to us for the purpose of subscribing to our e-mail notifications.
  3. Using your personal data
    • Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.
    • We may use your personal information to:
      • improve your browsing experience by personalising the website;
      • send to you goods purchased via the website;
      • send invoices to you, and collect payments from you;
      • send you email notifications which you have specifically requested;
      • send to you our newsletter and other marketing communications (relating to our business) which we think may be of interest to you by post or, where you have specifically agreed to this, by email (you can inform us at any time if you no longer require marketing communications to be sent to you by emailing us at beauty@aquaskincare.co.uk).
    • We will not provide your personal information to any third parties for the purpose of direct marketing.
  4. Other disclosures
    • In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:
      • to the extent that we are required to do so by law;
      • in connection with any legal proceedings or prospective legal proceedings;
      • in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
    • Except as provided in this privacy policy, we will not provide your information to third parties.
  5. Security of your personal data
    • We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
    • We will store all the personal information you provide on our secure servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology. You are responsible for keeping your password and user details confidential. We will not ask you for your password.
  6. Policy amendments
    • We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.
  7. Your rights
    • You may instruct us to provide you with any personal information we hold about you.
    • You may instruct us not to process your personal data for marketing purposes by email (to beauty@aquaskincare.co.uk) at any time (in practice, you will usually expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes). We will endeavour to process your request as soon as possible and in any event, within no more than 14 days. Until this time, it is possible that you may receive further communications from us.
  8. Third party websites
    • The website may contain links to other websites. We are not responsible for the content, privacy policies or practices of third party websites.
  9. Updating information
    • Please let us know if the personal information which we hold about you needs to be corrected or updated.
  10. Contact
    • If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to beauty@aquaskincare.co.uk or by post to:
      Aqua Skincare, Gonwin Manor, Carbis Bay, St.Ives, Cornwall, TR26 3GN
    • Alternatively you can contact us by telephone on:
      Carbis Bay: +44 (0) 1736 798961
      Truro: +44 (0)1872 279583

Cookie Policy

By using our website www.aquaskincare.co.uk you agree that we can place cookies on your device.

Cookies and how they Benefit You

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites

Our cookies help us:

  • Make our website work as you’d expect
  • Improve the speed/security of the site
  • Continuously improve our website for you
  • Make our marketing more efficient

We do not use cookies to:

  • Collect any personally identifiable information (without your express permission)
  • Collect any sensitive information (without your express permission)
  • Pass data to advertising networks
  • Pass personally identifiable data to third parties
  • Pay sales commissions

You can learn more about all the cookies we use below

Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

Anonymous Visitor Statistics Cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn’t working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called “analytics” programs also tell us if, on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.

We use: Google Analytics – www.google.com/analytics

Turning Cookies Off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. Learn how by disabling them using your browser settings. Please use your browser’s help file to find out how to disable cookies. Doing so however will likely limit the functionality of our website, as cookies are a standard part of most modern websites.

It may be that you concerns around cookies relate to so called “spyware”. Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive. Learn more about managing cookies with antispyware software.